The agreement positions Datacom to deliver level 4 support for users of Oracle and SAP software, filling a niche for organizations seeking alternatives to traditional vendor-led maintenance. Shirley Riddick, Rimini Street’s regional general manager for Australia and New Zealand, described the deal as a first-of-its-kind arrangement for the company in the region. She emphasized that the collaboration arrives at a critical juncture, where the dual demands of budget optimization and the urgent integration of AI technologies are reshaping corporate IT strategies.
Datacom and Rimini Street Form Strategic Support Partnership
Economic pressures and the rapid shift toward artificial intelligence have prompted a new alliance in the Southern Hemisphere. Datacom will now provide Rimini Street’s third-party maintenance services to public and private sector clients across Australia and New Zealand, marking a significant expansion for the software support provider in the region.
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