Lightspeed Commerce Debuts Agentic AI for Retail Automation

The upgraded Lightspeed AI enables users to generate purchase orders and initiate inter-store inventory transfers directly via chat. While the tools handle the heavy lifting of reasoning across internal data, the system mandates manual merchant approval on all action previews before database changes take effect. Every interaction is recorded in a permanent audit log to ensure oversight.

These features are currently available to select customers through an opt-in beta program. The company intends to scale the tools for a broader commercial release after testing how the software manages the operational demands of modern retail catalogs and purchasing cycles.